Frequently Asked Questions

ZivoHub is a comprehensive school management system designed to streamline administrative tasks, improve communication, and enhance the educational experience. It helps schools manage student information, attendance, grades, scheduling, fees, and more from a single platform.

Yes, we offer a 14-day free trial for all new users. You can explore all features during this period without any commitment. No credit card is required to start your trial.

We accept cash and all major mobile money payments (EcoCash, OneMoney), and bank transfers for annual plans.

Yes, you can upgrade or downgrade your plan at any time. When upgrading, the new rate will be applied immediately. When downgrading, the new rate will apply at the start of your next billing cycle.

Yes, ZivoHub offers various customization options. You can customize fields, reports, user permissions, and more. For extensive customizations, we offer tailored solutions through our enterprise plan.

We offer comprehensive support including email, WhatsApp support for all users and phone support for enterprise customers.

We release minor updates and bug fixes weekly. Major feature updates are released quarterly. All updates are automatically applied to your instance with no downtime required. We notify users in advance of significant changes.