Privacy Policy | ZivoHub School Management System

Privacy Policy

How we protect and handle your data

Last Updated: September 1, 2025

Important: At ZivoHub, we are committed to protecting your privacy and ensuring the security of your personal information.

Introduction

At ZivoHub, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our school management system.

This policy applies to all users of our services, including school administrators, teachers, students, and parents.

Data We Collect

We collect information to provide better services to our users. The types of information we collect include:

  • Account Information: Name, email address, phone number, and other contact details you provide when creating an account.
  • School Data: Information about your educational institution, including student records, academic information, and administrative data.
  • Usage Data: Information about how you use our services, including log data, device information, and interaction metrics.
  • Technical Information: IP addresses, browser type, operating system, and other technical details.

How We Use Your Data

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our services
  • To personalize your experience and deliver customized content
  • To communicate with you about updates, security alerts, and support messages
  • To ensure the security and integrity of our services
  • To develop new features and functionality
  • To analyze usage trends and optimize our platform

Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Employee training on data protection
  • Regular backups and disaster recovery procedures

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Your Data Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete personal data
  • Request erasure of your personal data
  • Restrict or object to the processing of your personal data
  • Data portability (receiving your data in a structured format)

To exercise any of these rights, please contact us at privacy@zivohub.com.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • support@zivohub.com
  • +263 71 298 0787
  • C14, Concession Zimbabwe